Welcome To

Booked Clean Up

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We're making household clean ups easier than ever!

Welcome to Booked Clean Up. With our online booking system you can arrange your Booked Clean Up at the click of a button.

1

step 1

First consider what you can donate or recycle, then arrange your Booked Clean Up using the online booking system.

2

step 2

Receive an email confirming the time and date of your Booked Clean Up.

3

step 3

Place your items neatly in the designated pick-up location within 24 hours of your scheduled collection date.

4

step 4

A Booked Clean Up truck will collect your items! (Please note only the right items will be collected).

Items we accept

Household Furniture

Couches, Chairs, Rugs, Beds, Cabinets,
Draws, Tables, Desks etc.

Electronics

Televisions, Computers,
Lamps, Fans etc.

Household Goods/Loose Items*

Toys, Prams, Clothing, Linen, Crockery, Boxes etc.*Loose items must be in boxes or bags.

Garden Waste*

Branches, Plants, Clippings, Mulch etc.
Up to 1 metre long and 15 cm in diameter.
*Loose items must be bundled and securely tied.

Metal Appliances/White Goods

Fridges, Dryers, Ovens etc.

Bed Mattress

FAQs

How many Booked Clean Up collections do I receive each year?

Each residence is entitled to two Booked Clean Up collections per calendar year - If you are not sure how many you have remaining you can call the City of Canterbury Bankstown on 9707 9000 to find out. 

Where should I place my items for collection?

You should place your items in the location you specified when making your booking eg front of house, side of house.
To review the details of your booking, head to the manage booking page or refer to the booking confirmation email sent to you at the time of booking. 

What is my 'booking reference number' and why is it important?

Your ‘booking reference number’ is the number allocated to your collection. You can find this number on your booking confirmation email or online by logging into My Account. You should place your booking number in a visible location on your collection pile so that our team can match the collection to your booking.

How far in advance should I arrange my Booked Clean Up collection?

It's a good idea to plan & arrange your Booked Clean Up well in advance. We can only reach a limited number of residences each day and certain times of the year are busier than others (particularly around Christmas and the New Year). Our online booking service allows you to book up to 6 months in advance - so book early and avoid disappointment! If spaces are available, you can create a booking up until 10am 2 working days prior to collection.

How do I arrange a Booked Clean Up?

You can book online or by phoning the City of Canterbury Bankstown on 9707 9000 and requesting to arrange a Booked Clean Up. You can create a booking up until 10am on the weekday prior to collection.

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